FAQs- We've Got You Covered

Got a question? You’re not the only one. Here’s everything you need to know before going cordless with VALUE PROJECT.

⸻

How long does shipping take?

We process and ship all orders within 24 hours of payment. UK deliveries typically arrive within 1–2 working days.

⸻

What’s your return policy?

We accept returns within 7 days of receiving your order. Products must be unused, in original condition and packaging.

Need to start a return? Just message us on WhatsApp or email — we’ll guide you through it.

⸻

How long does the cordless tool last once fully charged?

Our cordless straighteners and brushes last up to 60 minutes on a full charge, depending on your heat setting and hair type.

⸻

How do I recharge it?

All VALUE PROJECT tools are USB rechargeable. Plug into any USB power source — whether that’s a laptop, power bank, or wall adapter.

⸻

Is it travel-friendly?

Absolutely. All our tools are hand luggage–friendly and perfect for on-the-go styling. No need for plug adapters or outlets.

⸻

Do you offer a warranty?

Yes — all products come with a 3-month warranty covering manufacturing faults. We stand by the quality of what we create.

⸻

Still need help?

Reach us anytime on WhatsApp or drop us a message on Instagram — we’re real women behind the brand, and we’re here to help.